Create value by offering the very best service to your customers
Develop sales channels , optimize supplies, pinpoint forecasts and increase customer loyalty…
- Benefit from a back office and front office (counter orders) adapted to the activities of the building trade
- Sell ‘over the counter’, via the Internet, by fax or by phone, to a one-off customer, an account customer, and in the context of a specific project
- Manage your items in real time, by defining the assortments, width and depth of the range while taking into account the key issues of volumes and technical variants
- Depend on a reliable tool to grow internationally
ADAX, a single ERP to boost your sales and increase customer loyalty
Au Forum du Bâtiment Independent group created in 1991, » Au Forum du Bâtiment » specializes in the distribution of equipments of locksmithery, plumbing, electric equipments and hardware store. « Au Forum du Bâtiment » have 32 stores.To find out the Testimony
ManutanFor more than 40 years, The Manutan Group’s business is based on a unique concept, which is to bring together in a single catalogue a wide range of high quality items at the most attractive prices: materials handling, lifting, storage, furniture and office and workshop supplies.
Monitor customer relations to guarantee their satisfaction
- Your order management process is not fast enough and uses several systems. With ADAX, this process is optimized by reducing the order processing time whatever the channel used
- Manage the complex purchase organizations of your customers (hierarchies with date management), sales terms defined at the Group level and differing at the local level (discounts, rebates, promotions, etc.). Identify dated channels (customer-address-contact: ordered by, delivered to, paid by, invoiced to).
- Catalog management includes physical medias (e.g. paper catalog) and virtual medias (e.g. the homepage of your website). The sales references attributed to the products according to the media allow you to automatically retrieve the original marketing action concerned during order taking.